Skip to Main Content
Gesture Beauty Rose Viogn Web

Member Services Team

Meet the J. Lohr Member Services Team

There’s a reason our club members feel like true VIPs. Our knowledgeable team ensures that all J. Lohr wine club members always receive attentive, personalized service and support. During your next J. Lohr visit or event, be sure to say hi to these outstanding J. Lohr professionals.

If you’d like to make any changes to your account or membership, please email us at or call 805.226.3641.

We encourage you to reach out to our member services team should you have any questions about how to access your membership benefits, RSVP for club events, invite guests to join you at either or our wine centers, or place special orders. The team is available by phone or email at the above numbers and addresses. Have a general question? You can also reach us at

Jessica Kollhoff headshot

Jessica Kollhoff, Director of Hospitality and Direct Sales

Jessica joined J. Lohr in the summer of 2019. Jessica oversees J. Lohr’s two Wine Centers, visitor and events operations, and the wine clubs. A former long jumper on the track team in college, Jessica and her husband live in Templeton and enjoy teaching their young son and daughter how to ride bikes and catch balls.

Kasey Martin headshot

Kasey Martin, Wine Club and Member Services Director

Kasey joined the winery in the summer of 2019. Kasey is the go-to person for all things wine clubs; she ensures that our all-important members receive the industry’s VIP experience. Kasey played basketball in college. She has a passion for environmentally and socially responsible clothing and likes to hike; she lives near downtown Paso Robles.

Kim Mc Quillen

Kim McQuillen, J. Lohr Paso Robles Wine Center Events Manager

Kim McQuillen has been with J. Lohr for 25 years. Kim not only runs VIP and trade events, she assists with wine club duties and ordering as needed. Her husband Robert has served as J. Lohr Maintenance Manager for over 27 years. Like Cindy Paup, Kim has found that Hilltop Cabernet paired with anything chocolate is “divine.” She loves all things Disney as well as indulging her sportier side, which finds her attending auto races, MLB games, and in 2019, RV camping! or 805.226.3642


Annette McPhail

Our fourth member of the team is Annette McPhail. Following a successful career in high tech, Annette has supported the J. Lohr member services team with event and wine club coordination for the last two years. Annette loves to travel, enjoys fine wine and food, and is very active outdoors. She’s a fan of J. Lohr’s sumptuous reds, particularly the J. Lohr Cuvée Series, Carol’s Vineyard Cabernet Sauvignon, and Tower Road Petite Sirah.