Member Services


Meet the J. Lohr Member Services Team

While you may recognize several of these ladies, this is the seasoned and knowledgeable member service team ensuring you receive excellent support; while we look forward to welcoming our new Wine Club and Member Services Director this spring.

Cindy Paup

Cindy Paup,Vice President Sales Services/Direct Sales

With J. Lohr since 1988, Cindy bridges J. Lohr’s world class sales and in-house marketing departments to guide strategic planning, build brand awareness and implement key trade, consumer and director to consumer initiatives. Cindy’s down time finds her enjoying her children, grandchildren, dogs, and gardening. She’s a fierce baker and devotes her time to various local charities. or 888.555.1212

Kim Mc Quillen

Kim McQuillen, J. Lohr Paso Robles Wine Center Events Manager

With J. Lohr for 25 years, Kim not only runs the VIP and trade events, Kim can turn on a dime to assist with wine club duties and shipping as needed. Her husband Robert has served as J. Lohr Maintenance Manager for over 27 years. Like Cindy, she has found that Hilltop Cabernet paired with anything chocolate is divine, and in her spare time, loves all things Disney as well as indulging her sportier side, which finds her attending auto races, MLB games, and in 2019, RV camping! or 888.555.1212

Kim W

Kim Williams, Wine Club Associate

Kim is a popular name on the team, and our our next team member is Kim Williams. Wine Club Associate with J. Lohr for since 2017, Kim worked for American Express Card Services for 25 years before moving to Paso Robles. She has competed professionally in Dog Agility since the early 90s with dog Roxy, and shares a passion for sailing with her husband. J. Lohr Cuvée PAU and Prime Rib Roast is one of her preferred pairings. or 888.555.1212


Annette McPhail

Our fourth member of the team is Annette McPhail. Annette has supported the member services team with event and wine club coordination for the last two years, after a successful career in high tech. She loves to travel, enjoys fine wine and food, and is very active outdoors. She’s a fan of J. Lohr’s sumptuous reds, particularly the J. Lohr Cuvée Series, Carol’s Vineyard Cabernet Sauvignon and Tower Road Petite Sirah. or 888.555.1212

We encourage you to reach out to our member services team should you have any questions about how to access your membership benefits, RSVP for club events, invite guests to join you at either or our wine centers or place special orders. The team is available by phone [insert days/hours]. If you prefer to reach us with a general question by email, you can contact us at: